This is addon for whmcs. This addon displays user profile in chat window.
Information you will see in chat window:
- Client name, last name, credits, email, company name.
- Unpaid client invoices
- Client products (ex. domains, hosting)
Install
- Copy files to your whmcs system files (modules/addons)
- Go to whmcs admin panel, and go to Setup->Addon Modules.
- Find livehelper addon and activate it.
- Click configure button and enable widget on you whmcs system. Change settings by your own wishes. (you do not need to add any additional code to whmcs)
Good luck!
You can download this addon from here.
Here is a print screen where to find addon to activate it:
This screen below shows where to find provided information about your customer on Live Helper Chat:
How to use other language for this addon on your website?
In addon configuration page you need to add your live helper chat link with language parameter. For example we want to have Lithuanian language. So it should be: example.com/lit or example.com/index.php/lit
License
Licensed under the Apache License, Version 2.0. More about this license you can read here
Updated 2014-10-19: fixed some issues. Tested with whmcs v5.3.7
Updated 2017-03-24: This addon is not supported anymore
Hello
I copied files as well as folder but it does not show anything under setup modules in whmcs
Hello There
Was able to add it thanks for wonderful plugin, but how will it work.I mean where will I get code from. and where to put that code.
Thanks
I gott it to work, very thankyou to you
Good luck using it! 🙂
I have copy files to whmcs system files (modules/addons). But why is not visible on Addon Modules page…
I checked this and everything is working for me. Link to addon modules page /admin/configaddonmods.php here you should see module with name “Live Helper Chat”
I would love to try this but for some reason I can’t seem to download the file from GitHub and when I copy and paste it I lose the formatting. Am I missing a download link?
You can download it from github. Search for “Download ZIP” or just click this link https://github.com/nerijuso/livehelperchat/archive/master.zip
Hi,
I loaded the files and configured the addon in whmcs but no widget shows up on any page…
I am on 5.3.10.
I used the “normal instal of livehelperchat (added code to the header pages) and this works but the addon does not. am I missing something?
Thanks
Hi, Cris,
I just updated my post and added an image of showing where to look for the activation of the module. Please check if you really was looking there to activate it. Also check in addon config if you checked checkbox “Enable Live Helper Chat widget” after you do this clear your whmcs cache. If this does not help, please let me know.
Installed the addon as the tutorial, and I’m having the same problem. Not appear on the page of the addons: http://dominio.com.br/whmcs/admin/configaddonmods.php
Hello,
I basically have the same question as Cris, Copied the folder into whmcs system files modules > addons, however the script isn’t showing up in whmcs addon config.
Any tips, thanks for a cool chat!
Cheers
I think the problem here is the incompatibility of version. I will check and when I find the problem I will update downloading version.
Thanks Admin, thanks heaps, it’s working on the hosting site but whmcs seems a little broken, any chance for an ETA?
Thanks heaps for a nice script.
Please check latest version on github.
Wow, THANKYOU, just going to test this now, thanks a bunch!
Sending you a donation for some coffee 😉
I still did not get it 😀
Hello,
after copying the folder livehelperchat-master in modules/addons for WHMCS I did not see the addon in Setup-> Addon Modules. I solved it by renaming the folder livehelperchat-master in livehelperchat.
Now, after enabled the addon and put the check mark in “Enable Live Chat helper widget”, the chat widget does not appear on the homepage.
Am I missing something?
Thanks.
Please check addon configuration in your whmcs and write your domain name with index.php. This can be caused you have not enabled virtual host on your system or bad .htaccess configuration
OK, great, works by adding index.php to the domain name.
I still have a doubt: if a client is logged in to the WHMCS panel, the Live Helper Chat widget (with your addon) should automatically provide your information (Name, Email, Phone number… ) to the chat?
If so, it does not work.
Can you help me also here?
Thanks a lot.
It should provide this information: Name, Last Name, Email, Company name, Credit amount, Ordered domains and products (hosting plan). I just updated my description and added screen to show, where this information is provided.
Thanks for the reply.
However, I don’t understand if a customer is logged in in his WHMCS area, it also should be automatically logged in the Live Helper Chat, without fill the Live Helper Chat form.
In this case it doesn’t works for me.
Any suggestions?
Nice add-on but the I run WordPress with a sync program to tie WHMCS and WordPress into one. Your add-on only works on the pages directly but pages like the home page nothing shows up (my work around was to add the code as a widget but it will not pull the details it should).
If the client is logged in there name is show on the top of my site and throughout every page. So your add-on should be able to do this as well
Next I would like to see it automatically fill the name and email (phone if used) so if they are logged in its already completed for them.
Hi,
At this moment this addon is not compatible with WordPress a sync program to tie WHMCS. Maybe later will be any changes and I will do it or if you do any changes please commit it on github 🙂
Hello,
Wondering which info can be fetched into livehelperchat from WHMCS through this plugin?
Cheers.
Now this plugin shows user first name, last name, email, company name, credits, domain names and products he has ordered.
Hello !
Can I add more fields for this plugin ? for example if I wish to add a custom field like number of purchases ? Thanks
If you know coding, you can develop it in hook.php file.
OK, how much “open” is this WHMCS bridge? I mean if I want to add direct links to clients accounts in WHMCS etc? Is it OpenSource?
Cheers.
Yes. This project OpenSource licensed under the Apache 2.0 License. Maybe in a new updated version we will add these links.
Thanks for your reply. If I add custom fields, does it mean that I need to add these custom fields in LHC Database too ?
And are these additional datas shown on the image editable from this interface ?
Good looking add-on, thank you! Does the add-on support connecting to a LiveHelperChat server running on a different domain/server? If so how does a person configure the add-on to connect to the remote LiveHelperChat server?
I need someone who can help this module for Drupal
Maybe this will help for you https://www.drupal.org/project/livehelperchat 🙂
People who are having trouble installing the module, I noticed that putting the way the folder that is extracted “livehelperchat-master” will not work, rename to “livehelperchat” only need to remove “-master” that will function normally.I hope this helps.
Hi, any plans for this to be updated for whmcs v6 ?
Regards
Martin
Yes. We will do it soon.
does your plugin is supposed to work with whmcs 6.3.0 ?
Hey. Has this project been abandoned? Or might it be updated to the latest WHMCS?
Hi,
This project had been abandoned. I do not work with this plugin anyone and I do not know if it works with the newest WHMCS.